FAQs
Questions, answered
What is a personalised song?+
The Song Studio creates a song based on the story, memories, names, preferences and creative brief you supply.
How does the process work?+
Choose a package, complete our song questionnaire, pay securely, and we'll produce your song. It's delivered to your private account, where you can request any included revisions.
How much does a song cost?+
The Original — £18.99. The Refined — £22.99. The Perfectionist — £27.99.
Do I get more than one song?+
No — every package includes one song. Higher-priced packages provide additional revision rounds, not additional songs.
What is a revision?+
A revision is one consolidated request to refine your existing song. It isn't an entirely new song or a completely different creative brief.
How many revisions are included?+
The Original: one round. The Refined: three rounds. The Perfectionist: six rounds.
What happens if The Song Studio makes a mistake?+
Corrections to production errors — such as a name transcribed wrongly when you supplied it correctly — won't use one of your included revision rounds.
How long does production take?+
Up to 48 hours from when your complete brief is submitted and payment clears.
Can I use my song commercially?+
Your song comes with a personal licence — perfect for sharing, private events and personal social media. It can't be resold, put on streaming services or used in commercial advertising.
Can I request a specific genre?+
Yes. Choose a preferred genre and describe the style you'd like. We'll do our best, though we can't guarantee every possible style or combination.
Can I listen to my song online?+
Yes. Completed songs are available in your private account.
Can I download my song?+
Yes. You can download available completed song versions from your private account.
Can I contact The Song Studio about my order?+
Yes. Every order has its own private message centre.
How do I request a revision?+
Open your order in your account and use the revision request form, describing all the changes you'd like in one request.
What if I want a completely different song?+
Revisions are for refining your original song. A completely new creative brief would normally need a separate order.
Can I cancel my order?+
Please see our Refund and Cancellation Policy.
How are my details and songs protected?+
Your account and songs are private. Only you and The Song Studio can access your order, messages and audio.
